7/8/2020: As of the first week of June, we have slowly brought our staff back into the office. We are following the CDC rules to maintain proper distancing, keeping our areas clean with the proper products and using face masks when appropriate.
Being that we reside in New York State, we must also follow a travel advisory implemented by the state. This advisory requires individuals to quarantine for 14-days upon arriving in NYS if you are traveling from states with significant community spread of COVID-19. There are many states listed on this advisory and it changes often.
Therefore, for our sales reps that reside here in NYS, we want to keep you here! Skype, Zoom, GotoMeeting and even Facetime are efficient alternatives to keeping in touch with our customers while we still work through these regulations. We will continue to update this page as we get further instructions.
3/26/2020: We wanted to provide you with an update in regards to New York State’s ever-changing policies amid the COVID-19 outbreak.
ARP Materials is an essential business providing required materials to the military and healthcare industries. As of Sunday 3/22, our NYS governor has reduced the workforce to 100% for all non-essential companies. We are following guidelines by only having the essential staff in our building; however we are still easily able to ship out products. The rest of our staff is working remotely and we are proud to report that there will be no interruption to the service we provide to you!
In addition, all of our warehouses across the country are also deemed essential and we’ve been told they are all working at 98-100% capacity. Again, no interruption to service for our customers.
There are also no changes to the way you contact us. You may follow up with the status of your order or place new orders via firstname.lastname@example.org or give us a call at 888.611.0220.
As of now, our vendors have not expressed any concerns with their ability to manufacture and ship their products on-time to us. If we hear about such delays in the future, we will immediately communicate the news with those customers that will be affected.
We will continue to closely monitor the situation and we will make any adjustments to our plan as necessary.
Thank you for your attention to this notification and for your business with ARP Materials. Please continue to stay safe and healthy while we all work through this together.
President, ARP Materials
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